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FloorFound
Order Issues
Order Issues
Something wrong? We can help!
Cancellations & Returns
I haven’t received my refund yet. When should I expect to?
What is your return policy?
What is your cancellation policy?
How do I cancel my order?
Why is there a restocking fee if I cancel after 24 hours?
Pre-Delivery
Tracking hasn’t shown any movement in some time. What should I do?
Post-Delivery
I received the incorrect item!
My item arrived with damages that were not listed!
My item is missing parts!